Camunda products
Customer Interaction
ai4CI addresses efficiency and customer experience, leveraging an integrated all-in-one platform for interacting with your customers digitally.
book a demoProvides a consistent multichannel context aware environment for customers and agents.
Supports unassisted customer enquiry resolution, to reduce call centre volumes and increase focus on value added services. Configure your business interactions with your customers easily using a pre-built framework and capabilities. Provides an augmented customer support experience, forwarding onto a human agent when an automated agent can go no further.
Inbound and outbound Email automation, document generation and natural language processing.
Improves the efficiency of understanding customer interactions through learning from augmented agent support for automated processes.
KPI and metrics reporting for a continuous improvement environment.
Facilitates the new way of working supporting distributed workforce through a fully digital work environment. Integrate with existing systems to maximise automation.
Fashion Application
ai4fashion is a social media based positive review platform to help users find well-fitting clothes. Users can upload reviews of clothes that fit them well, which will then be shown to users with similar characteristics, such as clothing size, skin, or hair colour, which promotes better informed purchases.
book a demoA points system that rewards review uploads and purchasing previously reviewed garments, driving greater user engagement.
Reduces consumer returns on poor fitting or ill-suited clothes through prior knowledge of fit, thus reducing high costs of returns.
Happy customers promote enhanced brand loyalty.
Insight into market and fashion trends via a dedicated Analytics Dashboard.
Leverages an AWS cloud deployment of Camunda to allow a high degree of scalability. Utilises Camunda technology to provide process flexibility.