Collections Webinar
March 19, 2025 3:30 PM - 4:15 PM (CEST)
✔ Discover how AI can optimise collections.
✔ Learn best practices from industry experts.
✔ Insights into compliance and risk management automation.
✔ Live demo of cutting-edge Pega solutions.
Register Now
Transform Collections with AI-Driven Automation
Discover how leading organisations are reducing operational costs by up to 30%, enhancing decision-making, and delivering personalised, empathetic collection strategies with Pegasystems & ai4process.
Maximise Returns While Strengthening Customer Relationships
Learn how AI-driven automation and real-time analytics can revolutionise collections; reducing time-to-collection, ensuring compliance, and improving customer engagement.
Our Speakers
Mitch Mitchell
Fellow Specialist Solutions Consultant at Pega
With 35+ years in collections, Mitch joined Pega in 2006 to design a leading collections solution. She understands client challenges firsthand and helps them improve customer experiences. Passionate about collections, she sees it as a key differentiator for Pega and its clients.
Julie Smith
Head of Delivery and Collections Specialist at ai4process
With 20 years as a Pega customer before joining ai4process, Julie led Aegon’s Business Architecture team and played a key role in its Pega Centre of Excellence. A skilled project leader, she specialises in collections implementations. Outside work, she enjoys family time, Girlguiding Scotland, and campfire storytelling.
Agenda
Welcome & Introductions
Kick off the session with introductions and an overview of the webinar.
Industry Challenges
Explore key pain points in collections and the opportunities AI creates.
AI Solutions & Demo
Discover how Pega’s AI-powered tools are transforming collections processes and see a real-time demonstration of automation in action with Pega.
Q&A
Get your questions answered by our expert panel.
Registration form
Clients
